UPSTREAM · MANAGED

From $1,200/mo · cancel anytime · code stays yours

We rebuilt it.
Now we run it.

After the rebuild ships, your team has two choices: hire ops engineers to run it, or keep the same Allied BizTech team that built it on retainer. Managed Upstream is the second option. Same engineers, predictable monthly fee, full operational ownership — yet your code, your cloud accounts, your data. Cancel any month and take everything with you.

Book a 30-min managed demo → See tiers →

~75% of rebuilds convert to managed · 99.9% uptime SLA on Pro+ tiers · No exit fees · 30-day notice

Typical mid-market customer

Pro tier · single combo bundle

D2C / B2B SaaS / mid-stage company

Self-run ops cost (1 SRE @ $180K + tooling)~$220K/yr

Managed Upstream Pro$50K/yr

Vendor infra (your accounts, billed direct)~$24K/yr

YEAR-1 OPS SAVINGS · INDICATIVE

~$146K

vs hiring SRE

~3.5x cheaper

Hiring time saved

~6 months

At multi-stack scale, Enterprise tier ($9.5K/mo+) replaces a 2–3 person ops pod for ~$115K/yr.

Three tiers

From $1.2K/mo. Cancel any time.

Tier matches your stack scope. Step up or down between tiers with 30-day notice. No annual lock-in, no minimum-term contracts.

Lite

Single tool

$1.2K/mo

$14.4K/yr · cancel anytime

Hosting on your cloud (we're a managed operator)
Monitoring + alerting (we're paged, not you)
Security patches + dependency updates
Quarterly cost review of vendor bills
4 hrs/mo small enhancement work
24-hour response SLA business hours
Email + Slack support

Book Lite demo →

Pro

Full stack

$4.2K/mo

$50.4K/yr · cancel anytime

Multi-tool / combo-bundle hosting
24/7 monitoring + on-call rotation
99.9% uptime SLA
4-hour response SLA, 1-hour for incidents
Monthly cost review + optimization
8 hrs/mo enhancement work
Dedicated Slack channel
Quarterly stack reviews

Book Pro demo →

Enterprise

Multi-region / regulated

$9.5K/mo+

$114K/yr+ · custom SOW

Multi-region failover + DR
99.95% uptime SLA
15-min response SLA for P1
SOC 2 Type II / HIPAA-ready ops
Dedicated team (2–3 engineers + partner)
20 hrs/mo enhancement work
Quarterly executive review with CFO
Custom security policies + audit support

Book Enterprise call →

All prices in USD. Vendor infrastructure (AWS, Anthropic, Stripe, Twilio, Postmark) bills direct to your accounts — not included above. Quoted as of May 2026.

Managed vs DIY

Why most rebuilds become managed.

After the build ships, you face a choice: hire SRE/DevOps to run it, or keep the team that built it on retainer. Here's how the two compare.

What you need

Hire 1 SRE in-house

Managed Upstream Pro

Annual fully-loaded cost

~$220K (salary + benefits + tools)

$50.4K (retainer, no extras)

Time to onboard

3–6 months hire + ramp

Day 1 (same team that built it)

Holiday / sick coverage

You scramble or it waits

Built-in rotation, always covered

On-call burden

Your one person, every page

Our rotation, you're never paged

Domain knowledge of your build

Has to learn it

Built it; knows every choice we made

Risk if person leaves

Bus-factor of 1 = critical

Team-level continuity

Patches + dependency updates

Their job, low priority

Scheduled monthly, automated where safe

Vendor-cost optimization

Not their job

We monitor your AWS / Anthropic bill

Cancel + walk away

Severance, replacement search

30-day notice, take the code

The hire-vs-managed decision flips around 18–24 months. Below 12 months of runtime, hire. Above 24, managed pays back. In the middle is where most customers settle on managed — until headcount or compliance requirements force the build of an internal SRE function.

What we actually do every month

Operational running cadence.

Predictable monthly rhythm. Not "we'll get to it" — scheduled deliverables.

WEEKLY

· Monitoring sweep — review alerts, false-positive tuning
· Dependency scan — security advisories, patch queue
· Backup verification — restore test on rotation
· Slack standup — what we did, what's next, what changed

MONTHLY

· Patch + update cycle — staged rollout, monitored
· Cost review — your AWS / Anthropic bill against expected
· Enhancement work — small features, bug fixes (8 hrs Pro)
· Operational report — uptime, incidents, planned work

QUARTERLY

· Stack review — what's new in your wider SaaS estate
· Architecture audit — what's drifted, what to refactor
· CFO memo — TCO snapshot vs original projections
· Roadmap session — what to build next quarter

ON-CALL (PRO+)

· P1 incident — 1-hour response, 4-hour resolution
· P2 incident — 4-hour response, next-business-day resolution
· Post-mortem — written within 72hrs for any P1
· SLA credits — automatic if uptime drops below 99.9%

Managed FAQ

Common questions, answered.

Can I sign up for managed without doing a rebuild first?▾

No. Managed Upstream operates the rebuild we ship. If you have an existing custom build (yours or another vendor's) and want us to take over ops, we offer a separate Managed Onboarding ($8–15K, scoped) that includes architecture review, runbook creation, monitoring setup, then transitions into a Managed Pro/Enterprise tier. Email us with what you're running.

Where does my code live? Do you control it?▾

Your code lives in your GitHub repo. We have read+write access (deploy keys) but you own the org. If you cancel, you revoke our access. The code is on YOUR cloud (AWS / GCP / Azure account that you own and pay for). We never run your code on infrastructure we control.

What's the cancellation process?▾

30-day notice in writing. We hand off to your team or your new vendor over the notice period — runbooks, monitoring access, deploy pipelines, contact lists. No exit fees, no clawback, no "your code stays with us". The portability IS the point.

What if I need more than the included enhancement hours?▾

Three options: (1) overage at $185/hr, billed monthly; (2) move up a tier (Lite → Pro adds 4 hrs/mo at lower marginal cost); (3) scope a fixed-price mini-engagement for the specific feature ($5–15K typical). Most customers settle into the right tier within 3 months.

Who's actually on call? A junior?▾

For Pro+: senior engineer rotation, AI-paired for triage. The same engineers who built your stack are in the on-call group. No junior-handoff for incident response. For Lite: business-hours response from senior engineer; no overnight on-call.

What about SOC 2 / HIPAA compliance?▾

Pro tier ships SOC 2-ready architecture. Enterprise tier provides full audit support: documented policies, access reviews, audit-log retention, incident response runbooks, vendor sub-processor list. We're not your auditor — you'll still engage a SOC 2 auditor — but we make their job ~80% easier. HIPAA-grade builds are quoted separately based on PHI scope.

Can I switch from one tier to another?▾

Yes, any month, with 30-day notice. Step up: new tier kicks in at next billing cycle. Step down: prorated for the notice period. No re-engagement fees, no penalty.

What about regions outside the US?▾

We deploy to whatever region you need (AWS us-east-1, eu-west-2, ap-south-1, etc.). For multi-region failover or data-residency requirements, that's an Enterprise tier conversation — we've shipped multi-region for HIPAA + GDPR profiles before.

Why this works: AI-paired senior engineers raise the floor on quality + consistency · 250+ products shipped · same team built and runs your stack. → The full method

UPSTREAM · MANAGED

Same team. Predictable cost. Code yours.

A 30-min managed demo walks through SLA, runbooks, on-call escalation, and the quarterly cadence. Plus a real customer's monthly operational report (anonymized).

Book 30-min managed demo → See all pricing tiers →

Browse the rest of Upstream

→ Upstream catalog → Pricing tiers → SaaS Spend Calculator → Case studies → Security & compliance Mid-market CFO?

We rebuilt it. Now we run it.