Conversation intelligence is three commodity capabilities: Whisper (speech-to-text), Anthropic / OpenAI (analysis + insights), Postgres + S3 (transcript + recording storage). Gong charges $240–$250/seat/mo bundled, plus a $5K–$50K/yr platform fee, to wrap them (Gong list May 2026). We rebuild on direct API access — same insights, same rep workflow, same Salesforce sync, ~70% less spend. The wrapper margin on Gong is among the highest in the SaaS audit set because the underlying AI APIs have dropped 80%+ in cost over 18 months while Gong's pricing hasn't moved.
At 200 reps Gong Premium, Y1 reclaim crosses $340K. Above 500 reps, often $900K+.
Whisper costs $0.006 per minute of audio. Claude Sonnet costs ~$0.01 to analyze a typical 30-min sales call. Gong's per-seat price hasn't dropped to reflect that — meaning the wrapper margin grows every quarter as model costs fall.
Gong list prices May 2026: ~$200/seat/mo for Pro, ~$240/seat/mo for Enterprise. Direct numbers based on OpenAI Whisper API ($0.006/minute), Anthropic Claude Sonnet for analysis ($3 input / $15 output per 1M tokens), AWS S3 + EC2 + Allied $24K rebuild amortised. AI cost has dropped ~80% in 18 months; Gong's pricing has stayed flat.
A passive recording / transcription pipeline, an LLM analysis layer extracting insights, and a Gong-style UI for sales teams + managers. Same Salesforce sync, same Slack alerts, same coaching workflow.
24-hour quote turnaround · NDA on request
Why this number works: AI-paired senior engineers raise the floor on quality + consistency · 250+ products shipped · direct vendor billing — you keep the wrapper margin. → The full method
From $24,000 fixed. 5–7 weeks to ship. Same workflow. No deck-pitch — send your Gong plan + rep count, we send a quote in 24 hours.
15+ years · ISO 9001:2015 · 250+ shipped · MSA · SOW · DPA ready.